21– 23 August, 2017 | San Diego

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Business Performance Excellence USA 2016 - Post Show Report

The 2016 Post show report is here with everything you need to know about our 2016 event including:

Quick Stats from the Event
Key discussions and what was new for 2016
An overview of the Audience
And what to expect from Business Performance Excellence 2017, which is moving to San Diego!


Aren't All Businesses "Digital"?

Change is hard, but becoming irrelevant is worse”. Simply adopting the new digital tools inside the company is clearly not enough anymore. The key is to re-imagine and re-invent your business. 

Read full article.... 

7 Ways to Unleash Innovation in a Big Company

Download today to discover seven ideas on how to unleash an innovation process in your organization!

The Silicon Valley Way – “No Such Thing As Failure, Only Feedback”

Download this exclusive article from British tech entrepreneur Ian Gotts on what he thinks makes Silicon Valley so successful!

Why Success Can Make You More Likely to Fail

There was one sure way that Drucker knew that an organization or a company was going to fail. Find out from William Cohen why success can make you more likely to fail.

PEX Report: Operationalizing Business Performance - Driving Strategic Business Performance through Operational Excellence

Taking the right path to performance excellence requires executives to link processes to company strategy. Without this alignment, you will struggle with engagement, lack focus and won’t reach your full potential. Ahead of the Business Performance Excellence Summit in San Francisco, CA, which will help you get aligned and link your transformation efforts to business strategy, we’ve put this report together to create a clearer path for you to enterprise operational excellence.

What is Low-code and How is it Different to BPM?

If you’re focused on process excellence for customer experience improvement, then according to Forrester, you should be considering “Low-code development platforms”. But what is Low-code? How’s it different to BPM? Where should you apply it? Does it involve different kinds of developers and different methodologies?

Top Featured

INFOGRAPHIC: A brief history of process to the modern day

Most things we do in life are processes. But it’s really been only in the last century that businesses have really started to look hard at how improving processes can lead to better results - and develop some hard-core  methodologies to help them do it. This infographic shows a brief history of process improvement to the modern day.

Interviews with Industry Leaders

The Three Pillars of Employee Engagement

Take a look at this article in which Greg Flickinger examines the key elements and contributing factors to enable andnurture a culture of engagement.

Who should lead Business Transformation?

Should the leader of your business transformation be an industry expert, an employee who knows the company inside out, or someone who is an expert in business transformation (but might not know the company’s industry)?

Columnist Dan Morris explores this further, here are the key skills you need to drive business change.


How technology is reshaping process excellence

In this compilation of articles, published on PEXNetwork.com in the past few years, leading process practitioners ruminate on what impact these changes are having on how companies need to approach and think about process excellence.

Case Study: Strategic Process Innovation

This case study explores how a company can improve client services and operational effectiveness with the help of Onit App Builder. Download the report now to find if you can apply the techniques to your business!

Operationalizing the Customer Experience: Challenges and Opportunities

PEX Network surveyed 114 process, customer experience and business professionals to answer how can you both improve and operationalize the customer experience, what are the key challenges and how can those challenges be overcome.

Read this report if you're struggling with Business Silos, are finding Management are not really bought in to operationalizing the customer experience, resistance to change is high, you have fragmented customer data, have a lack of Resources/Budget or experience poor process design.

In short, find out what it takes to make a customer experience strategy a reality.

Workforce Engagement

Greg Flickingger Ph.D, Vice President of Manufacturing and Corporate Engineering, Snyder’s-Lance Inc and a team of OPEX contributors from The United States Army, Proctor & Gamble, Hormel Foods, Campbell Soup Company and many more have produced this report which examines the key elements and contributing factors to enable and nurture a culture of engagement.

Learn how to reverse the trends and cost of disengaged employees.